Churn, seen coming
Know a customer is unhappy before they tell you — or don't
Most customers don't complain; they just leave. Sarah watches feedback sentiment, website behaviour and form responses together, and flags the accounts drifting toward the door while there's still time to act. The save happens because you knew early.
- Aggregated feedback with sentiment analysis
- Behaviour signals: drop-offs, rage-clicks, funnel exits
- Risk flags surfaced through Alex the moment they appear






