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Revenue

Beta

Meet Sarah, your Customer Success.

Watches your customer signals — feedback, website behaviour, forms — and flags churn risk and frustration before it costs you.

  • Hear the signal, not the noise
  • Spot UX problems hitting revenue
  • Launch a form in minutes, no developer
Talk to us about Sarah

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Sarah, Customer Success

Watches your customer signals

Sarah is a full agent, not a feature. A real personality with deep domain expertise as your Customer Success. Chat to Sarah like a colleague, directly or through Alex, and get answers grounded in your company's own knowledge.

What Sarah actually does

The work that used to be yours.

Churn, seen coming

Know a customer is unhappy before they tell you — or don't

Most customers don't complain; they just leave. Sarah watches feedback sentiment, website behaviour and form responses together, and flags the accounts drifting toward the door while there's still time to act. The save happens because you knew early.

  • Aggregated feedback with sentiment analysis
  • Behaviour signals: drop-offs, rage-clicks, funnel exits
  • Risk flags surfaced through Alex the moment they appear

Revenue leaks, found

See exactly where your website loses customers

Pages, funnels and drop-offs — Sarah shows where visitors abandon and what it's costing. Fix the step where 40% quietly give up and watch conversion move without spending another pound on traffic.

  • Funnel analytics from landing to conversion
  • Page-level drop-off identification
  • UX problems ranked by revenue impact

Ask, hear, act

Launch a survey by lunch, act on the answers by Friday

Drag-drop forms for NPS, surveys and signups — live in minutes, no developer in the loop. Every response lands in an actionable inbox, not a spreadsheet nobody opens, and feeds the Company Brain your whole team works from.

  • Drag-drop builder for NPS, surveys and event signups
  • Responses filterable, exportable and actioned like email
  • Customer voice flows straight into the Company Brain

Under the hood

What makes Sarah an agent, not a prompt.

DRAFTR

Powered by the Draftr Company Brain

Sarah starts with everything your company already knows.

Your services, tone, policies, clients and approval boundaries live in one shared Company Brain. Sarah reads from it on day one and writes back to it as the work gets done, so every lesson is shared with the whole team, instantly.

Explore the Company Brain

Soul file & identity

A written character with standards, tone and judgement, not a blank chatbot.

Knowledge

Reads and writes the shared Company Brain, so context never lives in one head and never leaves when people do.

Short-term memory

Holds the thread of live work: what was said, promised and pending.

Learning

Every correction you make sticks. The agent works more like you each week.

Self-evaluation

Scores its own output and flags anything below standard before you see it.

Tools

Purpose-built tools for the job, not generic AI guessing at your workflow.

Everything included

Every capability, mapped to where you find it.

Feedback

Hear the signal, not the noise

Aggregated customer feedback with sentiment.

Analytics

Spot UX problems hitting revenue

Website behaviour: pages, funnels, drop-offs.

Forms · Form Builder

Launch a form in minutes, no developer

Drag-drop builder for surveys, NPS, event signups.

Forms · Responses

Treat customer answers like email — actioned

Inbox of every submission, filterable and exportable.

Same brain, same bill

Sarah works alongside the rest of the team.

See all fourteen
SteveStart hereCredit Control ManagerSophieRecruitment ManagerPeterLead Generation ManagerAlexPersonal AssistantRachelOffice Manager

Ready?

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Thirty days free, nothing charged until day 31, cancel any time. Connect your ledger and Steve drafts your first chasers before you finish your coffee.

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